Ford is still here for you - online!

 Latest Update - 3rd April 2020

Stay safe while we stay open for you!

Ford would like to thank you for your support as we put these important measures in place, and our operational teams on the ground for the amazing commitment and care they are delivering every day. 

The safety of our workers, customers and communities is our primary concern. We’re keeping our processes under constant review and will update them if necessary. 

In-light of the advised government measures we have implemented, please allow additional time for your order to arrive safely at your doorstep. Please get in touch with our team of customer care experts who are still committed to helping with all order enquiries.

Stay Safe Stay Indoors.

Staying in saves lives. It’s important. But we understand it can also be a challenge. That's why today we've launched the Family Fun Hub:

The Family Fun Hub has been designed to offer some distractions to help pass the time, together. We hope you enjoy it.


Dear Ford customer,

Under the current circumstances it is of utmost priority for us to protect our employees, partners, and customers.

We keep our distance, but continue to be there for you and so have increased our focus on our online presence.

The Ford Online Shop remains open for you.

We have introduced additional security measures in our warehouses and distribution centres and are sourcing further transportation services to keep the Ford Online Shop open and delivering to you, without disruptions.

We appreciate your understanding and patience, should delays occur in single cases.

As usual, our customers continue to receive information on the current status of their orders.

Additionally, our Ford Online Shop Support team is available to assist you with any queries as usual at

Most of all, as we go through this difficult period, please try to ensure the safety of yourselves and your families.

The Ford Online Shop team.